Frequently Asked Questions
Welcome to Islamic Collection! Find answers to common questions about shopping for abayas, stoles, khimars and kaftans online in Pakistan. Learn more about our products, sizing, fabric care, ordering, payment options, shipping and returns. If you need further assistance, please contact our customer support team through the contact details provided on our website
General Questions About Islamic Collection
1. What is Islamic Collection?
Islamic Collection is a modest fashion brand offering abayas, stoles, khimars and kaftans. Our collection allows customers to explore modest clothing styles for everyday wear and different occasions
2. What products are available at Islamic Collection?
Islamic Collection offers a range of modest clothing, including abayas, stoles, khimars and kaftans. Product designs, fabrics, colours, sizes and availability may vary. Please visit the relevant product pages to explore the available options.
3. Can I buy abayas online in Pakistan from Islamic Collection?
You can browse the available abayas on the Islamic Collection website and follow the checkout instructions to place an order. Please review the product details, available sizes, prices and delivery options before completing your purchase.
Abaya FAQ's
4. What is an abaya?
An abaya is a loose-fitting outer garment commonly worn as modest clothing. Abayas are available in different designs, fabrics, colours and silhouettes to suit different preferences and occasions.
5. How do I choose the right abaya size?
Check the size chart and garment measurements provided on the product page before ordering. Compare the measurements with your own and consider your preferred fit and length. If you need assistance, contact our customer support team before placing your order.
6. Which abaya is suitable for everyday wear?
The best abaya for everyday wear depends on your comfort, preferred style, fabric and intended use. Review each product’s description, measurements and care instructions to choose an option that suits your needs.
7. How do I choose an abaya for a special occasion?
Consider the design, fabric, colour, silhouette and level of formality when choosing an abaya for a special occasion. Explore the available styles at Islamic Collection and review the details of each product before purchasing.
Khimar FAQ's
8. What is a khimar?
A khimar is a head covering that typically drapes over the shoulders and upper body. Khimars are available in different lengths, fabrics and designs, with coverage depending on the individual style.
9. What is the difference between a khimar and a hijab?
Hijab commonly refers to a head covering, while a khimar typically describes a longer, cape-like covering that drapes over the head and upper body. The coverage and design depend on the specific garment.
10. How do I choose the right khimar?
Consider the length, coverage, fabric, colour and fit when choosing a khimar. Review the product description and measurements to understand its design and how it is intended to drape.
Stole FAQ's
11. What is a stole in modest fashion?
A stole is generally a long piece of fabric worn around the shoulders or styled in other ways depending on its dimensions and design. Check the product details to understand the intended use of each stole.
12. Can I wear a stole with an abaya?
A stole is generally a long piece of fabric worn around the shoulders or styled in other ways depending on its dimensions and design. Check the product details to understand the intended use of each stole.
13. What is a kaftan?
A kaftan is a loose-fitting garment often recognised by its flowing silhouette and relaxed design. Kaftans come in different styles, fabrics, sleeve designs and lengths.
14. What is the difference between a kaftan and an abaya?
An abaya is commonly worn as a modest outer garment, while a kaftan usually has a flowing, relaxed silhouette. Some designs combine elements of both styles. Check the individual product description for its specific design and fit.
15. How do I know which fabric is used in an abaya?
Check the fabric information provided on the individual product page. Fabric composition, texture, drape and care requirements can differ between products. Contact customer support if you need clarification about a particular item.
16. How should I wash and care for my abaya, khimar, stole or kaftan?
Follow the care instructions provided for your specific garment. Use a suitable washing method and detergent for the fabric, and follow the recommended drying and ironing instructions to help maintain its appearance.
17. Will the product colour look exactly like the pictures?
We aim to display our products as accurately as possible. However, slight colour variations may occur because of lighting, photography and individual screen settings. Please review the product images and description before ordering.
Orders and Payments in Pakistan
18. How can I place an order at Islamic Collection?
Browse the website, choose your preferred product and available options, review the product details, and follow the checkout instructions. Make sure your phone number, delivery address and other required information are correct before submitting your order.
19. Which payment methods does Islamic Collection accept?
Available payment methods are displayed at checkout. Please check the payment options available for your order before completing your purchase.
20. Is Cash on Delivery (COD) available in Pakistan?
Cash on Delivery availability depends on Islamic Collection’s current payment policy and eligible delivery locations. Please check the checkout page or contact customer support to confirm whether COD is available for your address.
Shipping and Delivery
21. Does Islamic Collection deliver across Pakistan?
Yes, Islamic Collection delivers across Pakistan. You can shop online for abayas, stoles, khimars and kaftans and have your order delivered to your address in Pakistan.
22. How long does delivery take?
Delivery usually takes 5–7 working days. Please allow for possible variations depending on your delivery location and other order-related factors.
23. What are the shipping charges?
Shipping charges depend on your delivery location and order details. Please check the applicable shipping fee when placing your order or contact our customer support team for clarification.
24. How can I track my order?
Once your order has been dispatched, you will receive a courier tracking number to help you track your shipment and check its delivery status.
25. Can I cancel my order after placing it?
Order cancellations are subject to Islamic Collection’s cancellation policy and must be requested within the permitted cancellation period. Please contact our customer support team as soon as possible if you wish to cancel your order.
Customer Support
26. How can I contact Islamic Collection?
Please use the official contact details or customer support channels listed on our website. For order-related enquiries, include your order number where applicable so our team can assist you more efficiently.
27. Where can I find more details about a product?
Visit the relevant product page to review available sizes, colours, fabric details, measurements, price and other product information. If a detail is missing, contact customer support before placing your order.
